Return and Refund Policy

At Rapidify Tech LLC, we are committed to ensuring your satisfaction with our beauty care products. If you are not completely satisfied with your purchase, this policy outlines the process for returns and refunds.

1. Eligibility for Returns

We accept returns under the following conditions:

• The item must be unused, unopened, and in its original packaging.

• The return request must be made within 30 days of receiving the order.

• Certain items, such as personal care products, may not be eligible for return due to hygiene reasons unless they are defective or damaged.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Clearance or sale items

• Opened or used beauty care products (unless defective or damaged upon arrival)

3. Return Process

1. Submit a Return Request:

   • Contact us at shop@rapidifytech.shop with your order number, reason for return, and photos (if applicable).

2. Return Authorization:

   • Once your request is approved, we will provide you with a return authorization and instructions for shipping the item back.

3. Ship the Item:

   • Pack the item securely and include the original receipt or proof of purchase.

   • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Inspection and Refund:

   • Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

4. Refund Policy

• Approved Refunds:

  • Refunds will be processed to your original payment method within 7–10 business days of approval.

• Partial Refunds:

  • Partial refunds may be issued for returned items that show signs of use or are not in original condition.

• Non-Refundable Shipping Fees:

  • Original shipping costs are non-refundable, except for defective or incorrect items.

5. Exchanges

We offer exchanges for defective or damaged items. To request an exchange, follow the return process outlined above and specify that you would like a replacement item.

6. Damaged or Defective Items

If your order arrives damaged or defective:

1. Contact us within 48 hours of receiving the item at shop@rapidifytech.shop.

2. Provide photos of the damaged or defective item and your order details.

3. We will arrange for a replacement or refund at no additional cost.

7. Cancellation Policy

• Orders can be canceled within 24 hours of placement for a full refund.

• Once an order is processed or shipped, it cannot be canceled.

8. Contact Us

If you have any questions about returns or refunds, please contact us:

Rapidify Tech LLC
Email: shop@rapidifytech.shop
Phone: +1 (314) 618-2846
Address: 4130 Sal Ct, Dublin, CA 94568, United States